Passelier exists to make arrival effortless — and that begins with treating the people behind every guest list with discretion and care.
Passelier provides QR-based event invitations and remote, day-of arrival coordination for hosts and event planners. In this policy, “Passelier,” “we,” “us,” and “our” refer to the Passelier service. You can reach us at info@passelier.com with any question about this policy or your information.
When you engage Passelier — or when a host or planner invites you to an event — we may handle:
We use the information above only to deliver and support the service: to respond to inquiries, to issue and verify invitations, to coordinate arrival on behalf of the host, to communicate with you about your event, and to keep the platform secure. We do not sell personal information, and we do not use guest lists for our own marketing.
Guest-list and arrival information is shared only with the host or planner who engaged us for that event. We rely on a small number of trusted service providers — for email delivery and for secure hosting — who process data on our behalf under confidentiality obligations. We may also disclose information where required by law.
We retain event and guest information for as long as needed to deliver the service and for a reasonable period afterward, then delete or anonymize it. A host may ask us to remove their event data sooner.
You may ask us to access, correct, or delete the personal information we hold about you. Guests who received an invitation can contact the event’s host or write to us at info@passelier.com, and we will assist or direct the request to the appropriate host.
Invitations are issued as unique, single-purpose passes that are verified in real time and cannot be copied or transferred. We protect data in transit and at rest, restrict access to authorized personnel, and design the service so that the technology stays invisible while the safeguards stay in place.
We may update this policy as the service evolves. When we do, we will revise the date above. Material changes will be communicated to active clients directly.
Questions about privacy can be sent to info@passelier.com.