Privacy Policy

Passelier exists to make arrival effortless — and that begins with treating the people behind every guest list with discretion and care.

Who we are

Passelier provides QR-based event invitations and remote, day-of arrival coordination for hosts and event planners. In this policy, “Passelier,” “we,” “us,” and “our” refer to the Passelier service. You can reach us at info@passelier.com with any question about this policy or your information.

Information we collect

When you engage Passelier — or when a host or planner invites you to an event — we may handle:

• Inquiry details you provide directly: your name, email address, and any information you share about your event when you request a consultation.
• Guest-list information provided by a host or planner so that we can issue invitations and verify arrival: typically a guest’s name and email address, and any seating or access notes the host chooses to include.
• Arrival records generated at an event: the time an invitation is scanned and verified at the door.
• Basic technical data such as IP address and device type, collected automatically to keep the service secure and reliable.

How we use information

We use the information above only to deliver and support the service: to respond to inquiries, to issue and verify invitations, to coordinate arrival on behalf of the host, to communicate with you about your event, and to keep the platform secure. We do not sell personal information, and we do not use guest lists for our own marketing.

How we share information

Guest-list and arrival information is shared only with the host or planner who engaged us for that event. We rely on a small number of trusted service providers — for email delivery and for secure hosting — who process data on our behalf under confidentiality obligations. We may also disclose information where required by law.

How long we keep it

We retain event and guest information for as long as needed to deliver the service and for a reasonable period afterward, then delete or anonymize it. A host may ask us to remove their event data sooner.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you. Guests who received an invitation can contact the event’s host or write to us at info@passelier.com, and we will assist or direct the request to the appropriate host.

Security

Invitations are issued as unique, single-purpose passes that are verified in real time and cannot be copied or transferred. We protect data in transit and at rest, restrict access to authorized personnel, and design the service so that the technology stays invisible while the safeguards stay in place.

Changes to this policy

We may update this policy as the service evolves. When we do, we will revise the date above. Material changes will be communicated to active clients directly.

Contact

Questions about privacy can be sent to info@passelier.com.